SEO 101: Local Search Optimization

Getting found for local search queries takes more than having a web site with your address on it.

If there is any part of SEO that is currently ripe with opportunity it’s Local Search. A huge portion of search is for information local to the searcher (Palm Springs movies, Houston pizza, etc.), but a ton of local mom & pop businesses simply don’t know that there is such a thing as “local” search. Many folks think that search is, well, search!

So, now is the time to take advantage of this lack of understanding about local search and get your business in there! It takes more than just a web site targeted to a local audience. Rather, you need to know about about how local search works.

For instance, searchers are basically lazy and tend to search for a city name rather than narrowing down to a neighborhood or zip code, so instead of “pizza 92262” they’ll start their search with the city as in “palm springs pizza” as the query.

Also, take a look at what you get in a local search result:

Notice that Google now provides ten results (with web site URLs and phone numbers) and a map with locations of the listings. You’ll also see the number of reviews that each business has received. Other search engines will give similar results, though, as of this writing, with a varying number of results mapped and listed. Also notice that the organic results show up below the local results – another reason to be in there if you can.

So, let’s jump into some tips to help you with your local search optimization.

1. Include your physical address. Make sure it is on every page on your web site. if you think slapping a postal address into the HTML address meta tag will help you get found in local search, think again.

2. Be central. Unfortunately, the search engines tend to focus on the city center, meaning that the first results that come up for a search like Boston bars will be those in center city. If you’re lucky enough to be centrally located, you’ve got a leg up on the competition. If not, you could try getting a mailing address that is centrally located, but the search engines will definitely frown on that. All it takes is one disgruntled person going to that location and finding a mailbox to report you. And, businesses without street addresses can’t get listed in Google local listings.

3. Optimize your web site. Regular SEO can have an influence. Be sure to use the name of your city in your content (our Palm Springs office, not just our office). Use your city name in your image ALT attributes and anchor text. See my S E O 101 series for general optimization tips. Make sure your classic SEO is location specific.

4. Optimize your local listing. In Google, go to Local Business Center. For Yahoo!, go to Yahoo! Local. For MSN (or Live or whatever they call themselves today), go to Windows Live Local Listing Center. Fill out the forms with all relevant information. Provide links, web pages, photos and coupons if available.

5. Get reviews. Reviews can have an effect on how you rank in the results. Lots of good reviews can only help you. Enlist friends, customers, relatives, business partners or whoever you can to write good reviews to get you started, but don’t spam. You’ll get caught.

6. Get listed in trusted sources. The search engines pull some reviews and listings from what they consider trusted sources like Superpages, Yellow Pages, Info USA, Localeze and Yelp. Some are free, some are for a fee, but listings in these can help. In Yahoo, del.icio.us rankings might also have some influence.

7. Make sure your data and category are accurate in #4 & #6 above.

8. A keyword-rich domain name can’t hurt.

9. Do local videos. These tend to have great click-through rates and can come up in Google blended results.

10. Cross link with maps on a trusted site like Mapquest.

11. Create a local listing for all locations. If you have more than one, don’t just create a local listing for the main one. Get them all in there!

As always, this barely scratches the surface of local SEO and is intended to get you started in the right direction. I go into more detail in my SEO workshop, offered to web site owners and small businesses. Check my blog at http://www.weboptimist.com for more information or contact me to set up a custom workshop for your business group of five or more people in the Palm Springs area of Southern California. Travel is possible for large groups.

This article will be updated periodically.

See my related S E O 101 posts .

Yahoo! Open Search Platform

For the first time in front of a public group, Yahoo! presented its new Open Search Platform at a special presentation at SMX West 2008 in Santa Clara. Basically a way for users and site owners to customize search results, the Open Search Platform will allow use of plugins for personalization.

For instance, a site owner can create a plugin with information relevant to the site including images, phone numbers, links and other data such as reviews. A user can load the plugin from a gallery so that when the site comes up in a search result, the link will not just be a link to the site, but sort of a blended result with an image and additional links similar to what Google now serves up as One Box results.

Sort of personalized universal search results.

Yahoo! Open Search Platform will focus on “completing tasks” rather than dishing out results. Users can share results with others, add or remove enhancements or even report sites as abusers of trust.

According to Yahoo!, it’s “All about users choice.”

Site owners can add buttons, galleries and marketing info to create a richer experience for visitors. The new service, which is free, will be open to all sites by way of an API or feed upload.

More information, including example images can be found at http://tools.search.yahoo.com/open . Also see the Yahoo blog for updates.

Google – The Next Big Brother?

Something interesting I noticed last night. If I sign into Google with my user name and password and then search for “eyeglasses” in the Google search box, my employer, FramesDirect.com, comes up #1. If I log out and run the same search, we’re back behind a competitor. I tried this numerous times on different PCs and browsers and every time I ran the search signed in, we were #1. As soon as I logged out, the results reverted.Of course, I had initially hoped that Google was going through an algo shift or update and that we would stay in the #1 position. I even went to to the old Google Dance page at http://www.seochat.com/googledance/ to see where we were on the www, www2 and www3 servers. Same thing. We showed at #1. Then I opened Firefox and got totally different results from what I was seeing in Internet Explorer 7. In Firefox, we were still behind the competitor. I moved to several different computers in the house (doesn’t everyone have several?) and could not repeat our #1 ranking on any of them.It was then that I happened to look up at the open Internet Explorer window that showed the #1 rank. I was logged into my Google account without realizing it. I went around and logged into the account of the other PCs and, voila, we were #1.

Not as good as actually being in the #1 spot, but at least I now know what was going on.